Management System Certification
A management system can help an organization to focus, organise and systemise the processes for managing and improving the business. International Standards ensures clients, suppliers and end-product users of a universal level of Quality for that particular area of certification. The standards are designed to ensure the most effective, safe, efficient methods & product possible.
These standards certify Management system of an organization against a series of ISO standards in the fields of quality, environment, food safety, occupation health & safety, information security etc.
- ISO 9001:2008
- ISO 14001:2004
- OHSAS 18001:2007
- ISO 22000:2005
- ISO 27001:2005
- ISO 20000
- ISO 13485
- ISO/TS 16949:2009
- CE Marking
- ROHS
- HALAL Certification
- Kosher certification
What is ISO 9001:2008?
ISO 9001:2008 is the International Standard for Quality Management Systems (QMS).
It provides your company with a set of principles that ensure a common sense approach to the management of your business active ties to consistently achieve customer satisfaction.
Who is ISO 9001:2008 applicable to & what are its principles ?
Any organization can benefit from implementing ISO 9001:2008 as its requirements are underpinned by eight management principles:
- A customer focused organization
- Leadership
- The involvement of people
- Ensuring a process approach
- A systematic approach to management
- A factual approach to decision making
- Mutually beneficial supplier relations
- Continuous improvement
What are the benefits of registration?
What is ISO 14001:2004
ISO 14001 is the International Standard for Environmental Management Systems.
SO 14001 is the principal management system standard which specifies the requirements for the formulation and maintenance of an EMS. There are three fundamental commitments required in an environmental policy that meets the requirements of ISO 14001.
These include:
- prevention of pollution
- compliance with legislation
- continual improvement of the EMS
These commitments help drive the improvements in overall environmental performance.
Who is ISO 14001 applicable to?
Organizations of all types, sectors and sizes can improve their environmental performance through the implementation of this standard.
What are the benefits of ISO 14001 registration?
- Improved environmental performance led by top management commitment
- Cost savings can be achieved through improved efficiencies in energy and water usage and through waste minimization
- Reduced risk of pollution incidents and other releases to the environment and therefore avoidance of unnecessary clean up costs and/or enforcement action by regulatory bodies
- Compliance with legislation through the identification of new legislation in adequate time to address appropriate issues
- Reduced risk of non-compliance with legislation and subsequent costs/prosecution
- Improved brand image as customers will see an organization that is in control of its impact on the environment
- Improved business focus and communication of environmental issues
- Improved profitability through costs reductions and improved customer satisfaction.
What is OHSAS 18001:2007 ?
OHSAS 18001:2007is the International Occupational Health and Safety Management Standard.
OHSAS 18001 provides a framework to the effective management of OH&S including compliance with the legislation that applies to your activities and identified hazards.
Who is OHSAS 18001 applicable to?
The standard is applicable to any organization that wishes to eliminate or minimize risk to employees and other stakeholders who may be exposed to OH&S risks associated with its activities.
Many organizations will have elements required by OHSAS 18001 already in place which can be supplemented to provide a more cohesive management system to meet the requirements of the standard.
Organizations that implement OHSAS 18001 have a clear management structure with defined authority and responsibility, clear objectives for improvement, with measurable results and a structured approach to risk assessment. This includes the monitoring of health and safety management failures, auditing of performance and review of policies and objectives.
What are the benefits of OHSAS 18001 registration?
- Customer satisfaction - through delivery of products that consistently meet customer requirements whilst safeguarding their health and property
- Reduced operating costs - by decreasing down-time through incidents and ill health and reducing costs associated with legal fees and compensation
- Improved stakeholder relationships - by safeguarding the health and property of staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers
- Improved risk management - through clear identification of potential incidents and implementation of controls and measures
- Proven business credentials - through independent verification against recognized standards
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply
What is ISO 22000:2005?
ISO 22000 is the International Food Safety Management Standard. It combines and supplements the core elements of ISO 9001 and HACCP to provide an effective framework for the development, implementation and continual improvement of a Food Safety Management System (FSMS). ISO 22000 aligns with other management systems, such as ISO 9001 and ISO 14001, to enable effective systems integration.
Who is ISO 22000 applicable to?
ISO 22000 can be used by any organization directly or indirectly involved in the food chain including:
- Farms, fisheries and dairies
- Processors of meats, fish and feed
- Manufacturers of bread and cereals, beverages, canned and frozen food
- Food service providers such as restaurants, fast food chains, hospitals and hotels and mobile caterers
- Supporting services including food storage and distribution and suppliers of food processing equipment, additives, raw materials, cleaning and sanitizing products, and packaging
- In summary, part or all of the ISO 22000 requirements will apply to any products that contacts the food industry or the food chain.
What are the benefits of ISO 22000 registration?
- Customer satisfaction - through delivery of products that consistently meet customer requirements including quality, safety and legality
- Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
- Operational efficiencies - by integrating pre-requisite programs , HACCP with the Plan-Do-Check-Act philosophies of ISO 9001 to increase the effectiveness of the Food Safety Management System
- Improved stakeholder relationships - including staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers and testing compliance through internal audits and management reviews
- Improved risk management - through greater consistency and traceability of product
- Proven business credentials - through independent verification against recognized standards<.
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply
What is ISO 22000:2005?
ISO 27001 is the International Standard for Information Security Management Systems (ISMS).
ISO 27001 provides the framework for a technology neutral, vendor-neutral management system that enables an organization to assure itself that its information security measures are effective.
Implementation of ISO 27001 is an ideal response to legal requirements and potential security threats such as:
- Vandalism / terrorism
- Fire
- Misuse
- Theft
- Viral attack
ISO 27001 is structured to be easily compatible with other management systems standards such as ISO 9001 and ISO 14001.
Who is ISO 27001 applicable to?
ISO 27001 is applicable to any organization where the misuse, corruption, or loss of its business or customer information could result in major commercial prejudice.
NQA has registered organizations to ISO 27001 in sectors as diverse as storage and warehousing, secure destruction, telecommunications, advertising, financial outsourcing and software development.
What are the benefits of ISO 27001?
- Customer satisfaction - by giving confidence that their personal information is protected and confidentiality upheld
- Reduced operating costs - by decreasing down-time through incidents and ill health and reducing costs associated with legal fees and compensation
- Improved stakeholder relationships - by safeguarding the health and property of staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers
- Improved risk management - through clear identification of potential incidents and implementation of controls and measures
- Proven business credentials - through independent verification against recognized standards
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply
- Farms, fisheries and dairies
- Processors of meats, fish and feed
- Manufacturers of bread and cereals, beverages, canned and frozen food
- Food service providers such as restaurants, fast food chains, hospitals and hotels and mobile caterers
- Supporting services including food storage and distribution and suppliers of food processing equipment, additives, raw materials, cleaning and sanitizing products, and packaging
- In summary, part or all of the ISO 22000 requirements will apply to any products that contacts the food industry or the food chain.
What are the benefits of ISO 22000 registration?
- Customer satisfaction - through delivery of products that consistently meet customer requirements including quality, safety and legality
- Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
- Operational efficiencies - by integrating pre-requisite programs , HACCP with the Plan-Do-Check-Act philosophies of ISO 9001 to increase the effectiveness of the Food Safety Management System
- Improved stakeholder relationships - including staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers and testing compliance through internal audits and management reviews
- Improved risk management - through greater consistency and traceability of product
- Proven business credentials - through independent verification against recognized standards<.
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply
What is ISO/IEC 20000?
ISO/IEC 20000 is the international standard specifically aimed at IT Service Management (ITSM). The standard was based on the best practice framework for ITSM, the IT Infrastructure Library (ITIL).
What are benefits of ISO/IEC 20000 registration?
- Increased customer satisfaction because of increased business-focus as opposed to Technology-focus
- Demonstrates a management commitment to quality.
- Differentiator to win new business as this is increasingly a requirement for many contracts, including government contracts.
- Creates opportunities to improve the efficiency, reliability and consistency of IT services via regular certification audits.
- Reduce costs by increasing efficiencies.
- Achieve international best practice standards of IT service management
- Develop IT services that are driven by and support business objectives
- Integrate people, processes and technology to support business goals
- Put in place controls to measure and maintain consistent levels of service li>ISO/IEC 2000 is compatible with ITIL to support continual improvement
What is ISO 13485:2003?
ISO 13485 is a Management Systems Standard specifically developed for the manufacture of Medical Devices. Its primary objective is to facilitate harmonized medical device regulatory requirements.
The standard contains specific requirements for manufacture, installation and servicing and calls for:
- Implementation of a Quality Management System with several enhancements
- Risk Management approach to product development and product realization
- Validation of processes
- Compliance with statutory and regulatory requirements
- Effective product traceability and recall systems
Who is ISO 13485 applicable to?
ISO 13485 contains requirements that are essential for any organization operating at any tier in the medical device and pharmaceutical supply chain. It is especially relevant to manufacturers that wish to demonstrate applicable regulatory requirements, and by organizations whose services support medical device manufacturers.
What are the benefits of certification?
- Customer satisfaction - through delivery of products that consistently meet customer requirements as well as quality, safety and legal requirements
- Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
- Improved stakeholder relationships - including staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers
- Improved risk management - through greater consistency and traceability of products and use of risk management techniques
- Proven business credentials - through independent verification against recognized standards
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply in a highly regulated sector
ISO/TS 16949:2009
What is ISO/TS 16949:2009?
ISO/TS 16949 is the International Quality Management Standard specifically written by the Automotive Industry.
The introduction of TS 16949 has resulted in substantial improvements in all aspects of quality, delivery and overall efficiency throughout the supply chain. It has also reduced the requirement for multiple audits of manufacturers.
Who is TS 16949 applicable to?
The standard is applicable to any organization within the automotive supply chain that manufactures and / or adds value to parts for supply to the automotive industry.
What are the benefits of certification to TS 16949?
- Global recognition as a reputable supplier - certification is recognized and accepted throughout the automotive supply chain as an industry benchmark
- Customer satisfaction - through delivery of products that consistently meet customer requirements
- Reduced cost of compliance with customer specifications - through implementation of a single management system and reduced audit requirements
- Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
- Improved stakeholder relationships - including staff, customers and suppliers
- Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers
- Improved risk management - through greater consistency and traceability of products and services
- Proven business credentials - through independent verification against recognized standards
- Ability to win more business - particularly where procurement specifications require certification as a condition to supply
What is CE Marking?
The letters 'CE' on a product are the manufacturer's claim that the product meets the requirements of all relevant European Directives.
CE marking on a product:
- Indicates to governments that the product can be legally sold within the European Union (EU) and the European Free Trade Area (EFTA
- Ensures the product can move freely throughout the European Single Market
- Indicates to customers that the product meets designated minimum safety standards and therefore a minimum level of quality
- Promotes public health and safety
- Enhances product credibility
- Leads to improved sales and greater customer satisfaction
CE marking is mandated by New Approach Directives. Many products are covered by these directives. To be placed on the market in the EU, it's a legal requirement that some must bear CE marking. CE marking is the manufacturer's claim that the product meets the essential requirements of all relevant European Directives.
STEP 1
Identify the Directive(s) that are applicable to your product. You can download these directives free of charge from the European Union website
STEP 2
Identify the conformity assessment procedure that must be taken. This could be self-declaration, involve testing, inspection or quality system assessment from a Notified Body or a combination of these. The conformity assessment procedure will differ depending on your product and the Directive in respect of which you will be CE marking.
STEP 3
Determine the dates by which you must take action. This will be the date that the Directive comes into force. The majority of directives are already in force. In these cases, it is an offence to place a product on the market without CE marking because it indicates a presumption of conformity with all relevant Legislation.
STEP 4
Identify if there are any Harmonised European Standards applicable to your product. These are not always mandatory for manufacturers although there is a presumption that conformity to these standards will give conformity with the relevant part of the Directive. Whenever possible or appropriate, manufacturers should follow harmonised standards.
STEP 5
Ensure the product complies with all the essential requirements of the Directive(s). Take appropriate measures to comply or identify existing data and test reports.
STEP 6
Identify whether independent assessment of your conformity to the Directive, or some aspects of it, is required from a Notified Body. This will be stated in the directive and is dependent upon the product you are CE marking. You must not affix CE marking to your product until all necessary certifications have been obtained from the Notified Body.
STEP 7
Maintain Technical Documentation required by the Directive(s). Your technical documentation should support your compliance with the requirements of the Directive. It is essential to retain this documentation.
STEP 8
Prepare the Declaration of Conformity and the required supporting evidence. The Declaration of Conformity along with the Technical Documentation should be available to Competent Authorities (EU Members) upon request.
STEP 9
Check that no other purely national requirements exist in the countries where the product will be sold. These may include national standards, labelling or packaging requirements.
STEP 10
Affix CE marking on your product and/or its packaging and accompanying literature as stated in the directive
ROHS
The Restriction of Hazardous Substances Directive 2002/95/EC, RoHS, short for Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment, was adopted in February 2003 by the European Union.[2]
The RoHS directive took effect on 1 July 2006, and is required to be enforced and become law in each member state. This directive restricts (with exceptions) the use of six hazardous materials in the manufacture of various types of electronic and electrical equipment. It is closely linked with the Waste Electrical and Electronic Equipment Directive (WEEE) 2002/96/EC which sets collection, recycling and recovery targets for electrical goods and is part of a legislative initiative to solve the problem of huge amounts of toxic e-waste. In speech, RoHS is often spelled out, or pronounced and refers to the EU standard, unless otherwise qualified.
What is halal?
Halal simply means permitted or lawful. So when we are talking about halal foods it means any foods that are allowed to be eaten according to Islamic Sharia law.
This means that for any food to be considered halal it must comply with the religious ritual and observance of Sharia law.
What is halal certification?
This means that food has been subjected to approved certification systems which guarantee to consumers that nothing in the food has any forbidden components. Halal certificates are issued, for a fee, by a certifying body.
What are the Benefits of Halal Certification?
- Opportunities to tap a global Halal food market of about 2 billion people (Middle east , Asia Pacific ,EU,USA,LATAM,Central Asia)
- Halal logo is an authoritative, independent and reliable testimony to support Halal food claims
- 200% profit of greater market share: No loss of non-Muslim markets/clients
- Enhance marketability of products in Muslim countries/markets
- Small cost investment relative to multiple growth in revenues
- Image boosts in meeting varied customer needs.
- Improve the food quality into global standards
TYPES OF HALAL CERTIFICATION SCHEMES
Presently, Muis offers 7 types of Halal certification schemes to suit the various categories of the food and food-related industry. They are:
Eating Establishment Scheme
Issued to retail food establishments such as restaurants, school canteen stalls, snack bars, Halal corners, confectioneries, bakery shops, stalls within a foodcourt or its equivalent and temporary stalls in bazaars, flea market, trade fairs, etc
Endorsement Scheme
Issued to imported, exported or re-exported products in respect of which Halal certificates have been issued
Food Preparation Area Scheme
Issued to catering establishments and central kitchen facilities
Poultry Abattoir Scheme
Issued to poultry abattoirs for their freshly-slaughtered poultry
Product Scheme
Issued to products which are manufactured or partly manufactured/processed in Singapore
Storage Facility Scheme
Issued to stationary and mobile storage facilities such as warehouses and coldrooms
Whole Plant Scheme
Issued to manufacturing facilities and all products manufactured therein. In addition to the above, Muis also provides Halal Food Certification for social functions such as luncheons, weddings, seminars, corporate gatherings, etc. organised in hotels, exhibition halls or outdoor locations.
Kosher certification is a process by which a company ensures that their food is kosher, or in other words, fit for consumption by observant Jews. Kosher refers to a religious dietary practice that is rooted in Jewish tradition. Contrary to popular belief, kosher food does not refer to Jewish cuisine. Even Thai food can be kosher if it is prepared in accordance with kosher laws, just as Jewish food can be non-kosher if it is not prepared in accordance with those laws.
Kosher laws are more complicated than they seem, especially now that modern technology has come into play. Take for instance, potato chips, which you'd think would be kosher since they aren't made from foods forbidden by the Torah. Potato chips can actually be considered non-kosher if they are fried in vegetable oil that was pasteurized and deodorized with equipment that has been used for tallow production.
